Keep Your Cool by Dealing with Your Work “Nemesis”

Keep Your Cool by Dealing with Your Work “Nemesis”

Many of us get annoyed or irritated about little things. And when we show our annoyance to the other person, the situation escalates. People respond to aggression with aggression. And when you look back at the reason for the fight, you might think it was really stupid and unnecessary. 



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The Link Between Novelty, Creativity and Motivation

The Link Between Novelty, Creativity and Motivation

The longer you've been in the same job, the more you need to motivate yourself. This is because the human mind adjusts to challenges. When you first started working at a certain job, it was probably more difficult for you than it is now. As time went by, you tried out various things and figured out what worked for you. And by this time, that's what you do--you just keep doing the things that work for you. So your job becomes easier. 



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Excellent Customer Service: Listening, Reassuring and Following Up

Excellent Customer Service: Listening, Reassuring and Following Up

When you run a business, you start to realize the importance of customer service. No matter how great your product might be, people aren't going to buy it and use it unless you give them good customer service too. 



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Are You Profit-Oriented or People-Oriented in Business?

Are You Profit-Oriented or People-Oriented in Business?

If you want to run a successful business, there's no better way to do so than by consulting successful business owners. This way, you get advice straight from the horse's mouth. After all, if you wanted to be in a successful relationship, you would probably take advice from someone who was already in a successful relationship. And if you wanted to write a book, you would probably take advice from someone who had written a book. The same goes for advice about running a business. 



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Empowering Human Resources With Chatbots

Empowering Human Resources With Chatbots

Chatbots are, for modern businesses, a gateway into the many uses of AI already up and running in the business world. These programs, developed through research into natural language processing, can imitate human conversation and solve tasks using an automated structure. Chatbots (bots is short for robots) can assist HR departments and leadership in several ways, particularly in highly repetitive tasks such as mandatory training, scheduling interviews, giving information about benefits, and other customer service needs. The HR chatbot programs have been specifically designed for the work of HR departments, and can be used across multiple platforms, such as company websites, email, and instant messaging and text services. 



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Employee Engagement is Good, But Watch for Burnout

Employee Engagement is Good, But Watch for Burnout

When an employee loves her job, she does better work. The employer keeps her busy with new challenges, and she keeps doing her job efficiently. Unfortunately, it doesn't always work out this way. Sometimes, the employee keeps going until she can't go anymore. An employee engaged with her work is a good thing, but burnout is a reality that should not be ignored. 



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