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Excellent Customer Service: Listening, Reassuring and Following Up

Excellent Customer Service: Listening, Reassuring and Following Up

When you run a business, you start to realize the importance of customer service. No matter how great your product might be, people aren't going to buy it and use it unless you give them good customer service too. 



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What Do Self-Help Gurus Daniel Pink, Rhonda Byrne and Julia Cameron Say About Motivation?

What Do Self-Help Gurus Daniel Pink, Rhonda Byrne and Julia Cameron Say About Motivation?

Different people have different ways of working. Some of us go to an office and work surrounded by other people. Others work at home. Some work better in the mornings, others in the evenings. Some like a little caffeine buzz while they're working. Others find that doing yoga in the morning gets them into the zone and keeps them going throughout the day. 



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Valuing Your Customers and Employees to Run a Successful Business

Valuing Your Customers and Employees to Run a Successful Business

If you're just in the process of starting a business, keep in mind that the experience is going to be quite different from what you imagined. There will be problems where you don't anticipate any. And the things that you thought would be problematic may turn out to be really simple. So it's best not to go in with any preconceived notions. 



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10 Creative Ideas to Improve Motivation Levels in Your Office

10 Creative Ideas to Improve Motivation Levels in Your Office

 



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Tips to Deal with Conflict in the Workplace

Tips to Deal with Conflict in the Workplace

When you are a business owner or even a manager, you are probably very concerned about the culture of the workplace. You are going to want to provide a calming environment where everyone feels safe and able to do their work. 



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Increased Harassment Prevention Throughout California

Increased Harassment Prevention Throughout California

Beginning January 1, 2019, a new resolution took place in California to help reduce sexual harassment in the workplace. In an effort to help curb harassment and ensure that all employees are educated about exactly what harassment is, what to do about it, and how to avoid it, California has passed a resolution requiring all employers with five or more employees to provide this increased training.  



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